Careers

Job title:	Service Engineer
Division:	Bioquell, Inc.
Reports to:	Service Manager
Based:	Horsham

Overview - Job Description

Bioquell Inc. (www.bioquell.com) is a world leader in providing high-tech bio-decontamination equipment and services within healthcare, life sciences and military environments. Our unique low temperature, residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid, repeatable, safe and reliable eradication of microbiological pathogens from rooms and other interior spaces. This position is required within Bioquell to provide leadership, technical and customer support towards an increasing level of business for Service. Experienced in the field of bio-decontamination and service delivery to include validation, repair and maintenance of internal and external microprocessor based equipment as well as contract quotation and expense control. The idea candidate would preferably come from within the Pharmaceutical, lab, biotech, healthcare or sciences related sectors.

Responsibilities and Requirements

=        Timely and professionally handle field service calls and issues arising from the field service visits and coordinate with Service Manager =        Calibrate, troubleshoot, inspect, and service all Bioquell gas generators as needed =       Provide on‐site installation, validation and commissioning of instruments =        Assist the Service Manager, follow service related processes and procedures =        Provide technical support for customer related failures, breakdowns and problems =       Perform hands-on on‐site troubleshooting, service and repairs =        Uphold standards and initiate continued improvements in Service, both internally and externally  =       Communicate with the customer to ensure satisfaction and implement necessary corrective actions =       Provide on-site training to the customers =        Interface and assist with cross-functional work teams such as RBDS and validation. =       Create and maintain service information in the company enterprise database =        Fulfill all aspects of the maintenance and repair contract/PO at client sites =        Communicate with clients to ensure ongoing awareness of technicians activities and equipment status while on site and at least one week prior to arrival

Essential Skills and Experience

The position will require a broad range of attributes and skills, including: Commitment, enthusiasm, energy and initiative Accuracy and attention to detail is essential Excellent customer and communication skills Exceptional written and presentation skills PC literacy in Word, Excel and a CRM system, preferably SalesForce.com Ability and confidence to work autonomously while remaining part of a multi-disciplined team Flexibility in approach and attitude A technical background in a mechanical and electrical discipline The ability to diagnose and troubleshoot errors/faults and “get it right first time” Proven physical ability to life 50lbs and climb ladders Ability to read schematics and diagrams Mechanical aptitude with a “hands on” approach Travel, international at times, is required at least 75% - 90% (to client sites, occasionally at short notice)

Education and Experience
=        Minimum of H.S. Diploma preferably a technical school degree or military experience =        Electronics or electrical background preferred =        Experience maintaining, repairing, and/or assembling mechanical and/or electrical equipment
Key Working Relationships
=     Technical Service =       Logistics
Compensation and Benefits
This is a full-time, exempt position Health, dental  and vision insurance benefits –free to the employee 401K plan The opportunity to work as part of a motivated, growing team 15 days’ vacation time $30 dollar a day away from home bonus $50 a month cell phone reimbursement Travel points (airline, hotel car rental)
Additional Info
Job location	Open
Normal working days	Monday-Friday

Normal working hours

8 am – 5pm, However maybe subject to short term changes due to client needs. Weekends: Due to the nature of the projects provided there may be a requirement to work weekends on occasion.

 

Location: Horsham, PA

Bioquell ist ein weltweit führender Anbieter von Systemen und Dienstleistungen zur Bio-Dekontamination. Unsere einzigartige Wasserstoffperoxiddampftechnologie (HPV) dekontaminiert problematische Mikroorganismen wie Bakterien, Viren und Pilze. 

Das Bioquell Team in Köln betreut die deutschsprachigen Märkte in Europa. Werden Sie Teil einer spannenden Branche und entdecken Sie Ihre Perspektiven in einem innovativen Unternehmen der Biotechnologie. Für die Installation, Wartung und Reparatur unserer Geräte in der DACH Region suchen wir

Servicetechniker (w/m)

Ihre Aufgaben:

• Installation, Inbetriebnahme, Reparatur und Wartung von Generatoren welche vornehmlich im Bereich Life Science und in der pharmazeutischen Industrie Anwendung finden

• Erstellung von Kalibrierzertifikaten und detaillierten Serviceberichten

• Bearbeiten von technischen und anwendungsbezogenen Kundenanfragen

• Prozessoptimierung beim Kunden (GCD)

• Enge Zusammenarbeit und Abstimmung mit dem Headquarter in UK sowie Unterstützung des Technikteams aus UK bei größeren Projekten

   

  Ihr Profil:

• Abgeschlossene Ausbildung in der Fachrichtung Elektronik/Elektrotechnik, einen Abschluss zum staatlich geprüften Techniker (m/w) oder ein abgeschlossenes Studium (FH) im Bereich Elektrotechnik/Medizintechnik oder ähnliches

• Berufserfahrung bei Reparaturen und in der Wartung technischer Geräte

• Nachgewiesene technische Kenntnisse im relevanten Bereich

• GMP Kenntnisse und Validierungserfahrungen von Vorteil aber nicht essentiell

• Sicheres Auftreten gegenüber Kunden auch in schwierigen Situationen

• Selbstständige, eigenverantwortliche und zielorientierte Arbeitsweise

• Verbindlichkeit und Freundlichkeit im Umgang mit Kunden

• Gute Analyse- und Problemlösefähigkeit

• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

• Hohe Reise Bereitschaft innerhalb der DACH Region und Führerschein der Klasse 3 oder B

   

  Wir bieten Ihnen:

• Die Arbeit mit einen hochmotivierten Team in einer zukunftsweisenden Branche

• Eine angenehme Arbeitsatmosphäre mit vielfältigen Gestaltungsmöglichkeiten

• Die Möglichkeit sich in einem internationalen Unternehmen beruflich und persönlich weiterzuentwickeln

• Eine fundierte Einarbeitung in unsere Technologie

• Firmenwagen mit Privatnutzung

• Homeoffice und alle nötigen Kommunikationsmittel

• Spaß

   

  Bitte senden Sie Ihre vollständigen Bewerbungsunterlagen (Anschreiben incl. Gehaltsvorstellung, Lebenslauf, Zeugnisse und Ihrem frühestmöglichen Eintrittstermin) per E-Mail an:

  Bioquell GmbH                                                                            

  Frau Yvonne Nowak

  Nattermann Allee 1

  50829 Köln

  yvonne.nowak@bioquell.com

  www.bioquell.com

  Tel: 0221 16899674

 

Location: Germany

Closing Date: Mon, 31 Dec 2018

Job title:               RBDS Technician

Reports to:           Global RBDS Manager

Overview of the role:

Bioquell is the leading provider of high level environmental disinfection systems using hydrogen peroxide vapour, supplying bio-decontamination equipment and services for pharmacutical, life sciences and healthcare applications. Bioquell’s Rapid Bio-Decontamination Service (“RBDS”) is exactly that – a service operated by highly trained engineers giving customers the ability to decontaminate any room or building.   

An opportunity has arisen for an energetic, intelligent and ambitious RBDS Technician to join the team performing decontaminations in hospitals and laboratories around the world.  You will be given full and extensive training on all aspects of our equipment and service ensuring that you are capable of delivering the decontamination service to our high standards (both of safety and customer service). Click here to watch the RBDS Technician in action

Upon completion of the training period you will become part of a team working under experienced RBDS Project Managers performing large RBDS deployments; after an extended shadowing period you will take control of small decontamination projects.

With global demand for our services growing the successful candidate will also enjoy frequent UK and worldwide travel (sometimes with limited notice!).

Essential skills:

• Physically fit to carry out manual operations including lifting, kneeling, bending

• The position will involve regular travel (worldwide) and nights away from home.

  • Passport and driving licence essential

• Excellent customer service and confident communication skills

• Good written and arithmetic skills

• Good problem solving skills

• Weekend working: the successful candidate will be required to be on call every other weekend with lieu time accrued should they be called into work.

• Security clearance may be required.

• Candidates will be CRB checked.

Benefits & Package:

You will also receive:

• 23 days holiday, rising to 30 days holiday!

• An extra day off on your Birthday!

• A tiered pay increase, relating to your training programme

• Weekend working payments & time off in lieu

• generous SimplyHealth cash plan

• contributory pension scheme (employee 3%, employer 6%)

• 3 x salary annual life insurance

• Company gym membership

Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety | Trust

                             

   

Salary Range: £19,000 p.a.

Location: Andover (UK)

Closing Date: Fri, 31 Aug 2018

We are looking to recruit a skilled Assembly Technician to assist with the upgrade of our Clarus R equipment.  The short term contract will run from now until Christmas.

Responsibilities:

To carry out assembly operations, following suitable training, on electro-mechanical equipment. The following skills are required:

Key skills:

1.      Good background in mechanical / electrical assembly, preferably within a technical industry.

2.      Able to assemble a system from drawings (both mechanical and electrical).

3.      Ability to spot and (potentially) fault find as you strip down equipment and re-assemble. 

4.      Able to work autonomously to a set schedule.

Essential skills:

• Physically fit to carry out manual assembly operations including lifting, kneeling, bending

• Good manual dexterity

Location: Andover (UK)

Closing Date: Fri, 31 Aug 2018