Risk Reduction Solutions for
Pharmaceutical, Life Sciences & Healthcare
Careers
As a leader in biodecontamination, Bioquell attracts many of the industry’s most talented specialists. Our success depends on our staff’s skill and commitment, so we’re always looking to add inspired professionals to our team.
To apply for an open position, please fill out the form.
Current Vacancies
Service Engineer (Horsham, PA, USA)
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Job title: |
Service Engineer |
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Division: |
Bioquell, Inc. |
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Reports to: |
Service Manager |
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Based: |
Horsham |
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Overview - Job Description |
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Bioquell Inc. (www.bioquell.com) is a world leader in providing high-tech bio-decontamination equipment and services within healthcare, life sciences and military environments. Our unique low temperature, residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid, repeatable, safe and reliable eradication of microbiological pathogens from rooms and other interior spaces. This position is required within Bioquell to provide leadership, technical and customer support towards an increasing level of business for Service. Experienced in the field of bio-decontamination and service delivery to include validation, repair and maintenance of internal and external microprocessor based equipment as well as contract quotation and expense control. The idea candidate would preferably come from within the Pharmaceutical, lab, biotech, healthcare or sciences related sectors. |
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Responsibilities and Requirements |
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= Timely and professionally handle field service calls and issues arising from the field service visits and coordinate with Service Manager = Calibrate, troubleshoot, inspect, and service all Bioquell gas generators as needed = Provide on‐site installation, validation and commissioning of instruments = Assist the Service Manager, follow service related processes and procedures = Provide technical support for customer related failures, breakdowns and problems = Perform hands-on on‐site troubleshooting, service and repairs = Uphold standards and initiate continued improvements in Service, both internally and externally = Communicate with the customer to ensure satisfaction and implement necessary corrective actions = Provide on-site training to the customers = Interface and assist with cross-functional work teams such as RBDS and validation. = Create and maintain service information in the company enterprise database = Fulfill all aspects of the maintenance and repair contract/PO at client sites = Communicate with clients to ensure ongoing awareness of technicians activities and equipment status while on site and at least one week prior to arrival |
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Essential Skills and Experience |
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The position will require a broad range of attributes and skills, including:
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Education and Experience |
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= Minimum of H.S. Diploma preferably a technical school degree or military experience = Electronics or electrical background preferred = Experience maintaining, repairing, and/or assembling mechanical and/or electrical equipment |
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Key Working Relationships |
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= Technical Service = Logistics |
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Compensation and Benefits |
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Additional Info |
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Job location |
Open |
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Normal working days |
Monday-Friday |
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Normal working hours |
8 am – 5pm, However maybe subject to short term changes due to client needs. Weekends: Due to the nature of the projects provided there may be a requirement to work weekends on occasion. |
Servicetechniker (w/m) (Köln, Deutschland / Germany)
Bioquell ist ein weltweit führender Anbieter von Systemen und Dienstleistungen zur Bio-Dekontamination. Unsere einzigartige Wasserstoffperoxiddampftechnologie (HPV) dekontaminiert problematische Mikroorganismen wie Bakterien, Viren und Pilze.
Das Bioquell Team in Köln betreut die deutschsprachigen Märkte in Europa. Werden Sie Teil einer spannenden Branche und entdecken Sie Ihre Perspektiven in einem innovativen Unternehmen der Biotechnologie. Für die Installation, Wartung und Reparatur unserer Geräte in der DACH Region suchen wir
Servicetechniker (w/m)
Ihre Aufgaben:
Installation, Inbetriebnahme, Reparatur und Wartung von Generatoren welche vornehmlich im Bereich Life Science und in der pharmazeutischen Industrie Anwendung finden
Erstellung von Kalibrierzertifikaten und detaillierten Serviceberichten
Bearbeiten von technischen und anwendungsbezogenen Kundenanfragen
Prozessoptimierung beim Kunden (GCD)
Enge Zusammenarbeit und Abstimmung mit dem Headquarter in UK sowie Unterstützung des Technikteams aus UK bei größeren Projekten
Ihr Profil:
Abgeschlossene Ausbildung in der Fachrichtung Elektronik/Elektrotechnik, einen Abschluss zum staatlich geprüften Techniker (m/w) oder ein abgeschlossenes Studium (FH) im Bereich Elektrotechnik/Medizintechnik oder ähnliches
Berufserfahrung bei Reparaturen und in der Wartung technischer Geräte
Nachgewiesene technische Kenntnisse im relevanten Bereich
GMP Kenntnisse und Validierungserfahrungen von Vorteil aber nicht essentiell
Sicheres Auftreten gegenüber Kunden auch in schwierigen Situationen
Selbstständige, eigenverantwortliche und zielorientierte Arbeitsweise
Verbindlichkeit und Freundlichkeit im Umgang mit Kunden
Gute Analyse- und Problemlösefähigkeit
Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Hohe Reise Bereitschaft innerhalb der DACH Region und Führerschein der Klasse 3 oder B
Wir bieten Ihnen:
Die Arbeit mit einen hochmotivierten Team in einer zukunftsweisenden Branche
Eine angenehme Arbeitsatmosphäre mit vielfältigen Gestaltungsmöglichkeiten
Die Möglichkeit sich in einem internationalen Unternehmen beruflich und persönlich weiterzuentwickeln
Eine fundierte Einarbeitung in unsere Technologie
Firmenwagen mit Privatnutzung
Homeoffice und alle nötigen Kommunikationsmittel
Spaß
Bitte senden Sie Ihre vollständigen Bewerbungsunterlagen (Anschreiben incl. Gehaltsvorstellung, Lebenslauf, Zeugnisse und Ihrem frühestmöglichen Eintrittstermin) per E-Mail an:
Bioquell GmbH
Frau Yvonne Nowak
Nattermann Allee 1
50829 Köln
Tel: 0221 16899674
Sales Manager - Healthcare (Northern UK)
Job title: Sales Manager Healthcare North
Location: Territory covers Counties including & above: Hereford, Worcester, Warwick, Nottingham, Cambridge & Suffolk. North Wales & Scotland.
Overview of the role
To promote & sell Bioquell’s Decontamination Systems and customised Pods into the NHS Healthcare Sector and the private market.
Responsibilities
Daily direct selling on defined territory for the Bioquell Healthcare product portfolio, with a mix of cold calling and appointments.
To meet or exceed agreed sales targets by sustaining the current level of business with existing customers and identifying new sales opportunities in order to increase levels of business activity and revenue.
Profiling of key accounts identified within territory, information gathering and qualification of the key end users (purchasing, safety officers, lab managers, contract managers, projects managers etc) leading to SWOT analyses of accounts.
Management of all aspects of account, including customer sales and liaison with the Project Manager to ensure a complete solution is offered. The Sales Manager is the main interface between the Company and the customer. A considerable level of commercial astuteness and sales expertise is required for effective negotiation. Feedback and follow up, to both customer and Company is extremely important in helping to establish long term relationships with each account.
Exhibition/conference attendance, organization of seminars, demonstrations
Weekly call plan submission and effective diary management.
To ensure the CRM data is entered accurately and kept up to date after every call or customer communication.
Monthly forecast of orders to be received during the coming month to Line Manager by first of month.
Arrange for Project Manager to liaise with facilities/estates and end users regarding Pod projects
Arrange Site surveys/audits for products and services
Key skills required for the position
Successful track record of selling capital products with a consultative approach
Proficient in dealing with complex sales cycles
Ability to take a tenacious approach in ensuring that realistic customer requirements are met
Effective organization and planning skills.
Excellent interpersonal and communication skills & feels comfortable interacting with customers on a high level.
Must be proactive, have a flair for developing customer relationships and a determination to succeed
Willingness to travel extensively
Benefits & Package
Commission scheme
£22k Company car
23 days holiday, rising 1 day per annum to a maximum of 25. After 5 years’ service this increases by 1 days’ holiday per annum, up to a maximum of 30 days holiday!
In addition to your holiday, you will also receive a day off on your Birthday (or nearest working day to your Birthday)!
SimplyHealth cash plan
Employee Assistance Programme
an annual pay / bonus review
contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
Bioquell’s Mission & Values
Vision: To be the leading provider of bio-decontamination solutions for the life sciences, pharmaceutical and healthcare industries.
Mission: Deliver innovative, industry leading systems supported by world-class customer service to provide secure operational environments and enable the manufacture of safe products.
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety
| Trust
Customer Account Advisor - 6 month contract (Andover, UK)
Customer Account Advisor - minimum 6 month contract
Overview
The Customer Account Advisor is part of a team responsible for delivery of all customer facing activities, covering all types of quotes, orders, contracts and all customer enquiries. The role will include the day to day responsibility for a number of key accounts to ensure customer satisfaction and retention.
Responsibilities:
Key account support
- Work closely with sales teams and key contacts to provide seamless customer service experience
Ensure that all enquiries are handled in a timely manner and that the customer is kept informed as their query progresses and that it is fully resolved to their satisfaction
Work with the technical support advisors plus the scheduler to ensure that service levels are met in line with contractual obligations
Quotes, Orders & Part Requests
Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work and consumable items, assist with returns, ensure all parties are kept up to date with delays to orders, liaise with contacts to manage paperwork to enable orders to be dispatched smoothly.
Contracts
Ensure that all equipment within relevant territories are on contract at the end of the warranty period, or are renewed prior to the expiry of the current contract.
Ensure that correct contract is selected regarding service levels to meet the customer’s requirement.
Non-conformance reporting
Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved.
Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales
Other typical duties include:
- Carrying out customer satisfaction surveys
- Working with our production team to ensure parts are correctly dispatched / returned as appropriate, relating to technical request and return for repair
Key skills required for the position
Essential skills / requirements:
- Minimum of least 2 years’ experience within a service or consumable environment in administration, project work or sales
- Excellent Customer service and communication skills
- Ability to negotiate with customers and colleagues to meet delivery time scales and manage expectations
- Tenacity and positivity are a must
- Fully competent on Excel and Word
Package & Benefits
23 days holiday (pro rata for less than 1 years service)
SimplyHealth cash plan
Employee Assistance Programme (free financial / relationship / medical advice + 24hr access to a counsellor or Dr.)
an annual pay / bonus review
contributory pension scheme (employee 3%, employer 6%) & access to regular pension advice
3 x salary annual life insurance
an annual appraisal scheme and regular training programme
entry to the Company Childcare voucher scheme
plus free Company gym membership; Long Service Awards; employee suggestion scheme; quarterly attendance prize draw and free parking!
Vision: To be the leading provider of bio-decontamination solutions for the life sciences, pharmaceutical and healthcare industries.
Mission: Deliver innovative, industry leading systems supported by world-class customer service to provide secure operational environments and enable the manufacture of safe products.
Values: Customer Centric | Innovation | Integrity | One
Team | Quality | Safety | Trust
Customer Account Advisor - Maternity cover (Andover, UK)
Customer Account Advisor (Maternity cover)
Overview
The Customer Account Advisor is part of a team responsible for delivery of all customer facing activities, covering all types of quotes, orders, contracts and all customer enquiries. The role will include the day to day responsibility for a number of key accounts to ensure customer satisfaction and retention.
Responsibilities:
Key account support
- Work closely with sales teams and key contacts to provide seamless customer service experience
Ensure that all enquiries are handled in a timely manner and that the customer is kept informed as their query progresses and that it is fully resolved to their satisfaction
Work with the technical support advisors plus the scheduler to ensure that service levels are met in line with contractual obligations
Quotes, Orders & Part Requests
Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work and consumable items, assist with returns, ensure all parties are kept up to date with delays to orders, liaise with contacts to manage paperwork to enable orders to be dispatched smoothly.
Contracts
Ensure that all equipment within relevant territories are on contract at the end of the warranty period, or are renewed prior to the expiry of the current contract.
Ensure that correct contract is selected regarding service levels to meet the customer’s requirement.
Non-conformance reporting
Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved.
Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales
Other typical duties include:
- Carrying out customer satisfaction surveys
- Working with our production team to ensure parts are correctly dispatched / returned as appropriate, relating to technical request and return for repair
Key skills required for the position
Essential skills / requirements:
- Minimum of least 2 years’ experience within a service or consumable environment in administration, project work or sales
- Excellent Customer service and communication skills
- Ability to negotiate with customers and colleagues to meet delivery time scales and manage expectations
- Tenacity and positivity are a must
- Fully competent on Excel and Word
Package & Benefits
23 days holiday, rising 1 day per annum to a maximum of 25. After 5 years’ service this increases by 1 days’ holiday per annum, up to a maximum of 30 days holiday!
In addition to your holiday, you will also receive a day off on your Birthday (or nearest working day to your Birthday)!
SimplyHealth cash plan
Employee Assistance Programme (free financial / relationship / medical advice + 24hr access to a counsellor or Dr.)
an annual pay / bonus review
contributory pension scheme (employee 3%, employer 6%) & access to regular pension advice
3 x salary annual life insurance
an annual appraisal scheme and regular training programme
entry to the Company Childcare voucher scheme
plus free Company gym membership; Long Service Awards; employee suggestion scheme; quarterly attendance prize draw and free parking!
Vision: To be the leading provider of bio-decontamination solutions for the life sciences, pharmaceutical and healthcare industries.
Mission: Deliver innovative, industry leading systems supported by world-class customer service to provide secure operational environments and enable the manufacture of safe products.
Values: Customer Centric | Innovation | Integrity | One
Team | Quality | Safety | Trust
Technical Support Advisor - 6 month contract (Andover, UK)
Technical Support Advisor – minimum 6 month short term contract
Overview of the role
Providing clear, helpful information and advice to Global Sales Offices, Distributors and customers, to support on site equipment issues primarily via phone and email or other office communication systems, with occasional onsite support where required. Work closely with sales teams and key contacts to provide a seamless customer service experience.
Update and support the documentation required for all Bioquell equipment types including new product introduction projects, to enable all engineers including our Distributor Partners and customers to be trained in first line fix to be able to diagnose, service and maintain all equipment in the field.
Provide feedback on issues with equipment and processes to enable continuous improvement and to feed this into R&D / Quality so that next generation equipment is improved.
Responsibilities
Day-to-day duties typically include:
- Provide information and advice to customers to solve on site equipment issues.
- Propose technical solutions including parts and actions to be completed.
- Ensure all details of technical case logged on the system in line with processes.
- Assist and advise on technical escalations/queries from the field engineering team.
- Write and update technical bulletins to highlight changes in technical requirements and any other technical documentation to support the business, including but not limited to service documentation, RAMS and instructions.
- Investigate technical issues as appropriate and provide solutions to further the Company with respect to the quality of Service that is provided, and ensure that the engineers’ requirements are met by the Service department.
- Provide support for the Customer Service Team as required.
Other typical duties include:
- Working with our production team to ensure parts are correctly dispatched / returned as appropriate
- Work with R&D as new products roll out to ensure we are fully prepared to support the products when they are in the field.
Key skills required for the position
Essential skills / requirements:
- Ability to interpret and communicate technical information including mechanical and electrical diagrams remotely.
- Logical and disciplined approach to work.
- Excellent communication skills including a good level of written English.
- Demonstrable ability to work to tight deadlines whilst maintaining a high level of quality.
- Excellent attention to detail
- Robust personality with experience of working in a highly pressurised, time bound technical environment and/or a pharmaceutically regulated environment.
Package & Benefits
23 days holiday (pro rata for less than 1 year’s service)
SimplyHealth cash plan
Employee Assistance Programme (free financial / relationship / medical advice + 24hr access to a counsellor or Dr.)
an annual pay / bonus review
contributory pension scheme (employee 3%, employer 6%) & access to regular pension advice
3 x salary annual life insurance
an annual appraisal scheme and regular training programme
entry to the Company Childcare voucher scheme
plus free Company gym membership; Long Service Awards; employee suggestion scheme; quarterly attendance prize draw and free parking!
Vision: To be the leading provider of bio-decontamination solutions for the life sciences, pharmaceutical and healthcare industries.
Mission: Deliver innovative, industry leading systems supported by world-class customer service to provide secure operational environments and enable the manufacture of safe products.
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety | TrustHSE Co-ordinator (Andover, UK)
HSE Coordinator of the role
Bioquell is seeking to recruit an experienced HSE coordinator to continuously improve the existing Health & Safety procedures and to advise and drive forward better, more robust processes in advance of the introduction of ISO 14001.
You must be driven, highly motivated and a self-starter. This is a key role for influencing and taking charge, and you will be required to provide competent and technical HSE advice and guidance at the highest level.
You will be expected to deploy your knowledge and experience in regulatory and industry standard Health, Safety & Environment. You will come from a lean environment where CAPA, Root cause analysis and continuous improvement was focused on heavily.
Above all else you must be willing to join a driven and motivated team focused on improving processes, leading from the front and always working to satisfy the customer.
Responsibilities
The introduction of ISO 14001;
Monitoring and reviewing the Company’s Health & Safety risk control, specifically risk assessments and safe systems of work, and recommending and supporting implementation of improvements as appropriate;
Providing specialist advice (either directly or from external sources) on HSE matters;
Ensuring that legislation related to the control of substances hazardous to health is complied with and adhered to, including the management of a COSHH assessment database;
Audit and review current and future processes for HSE compliance;
Monitor new and amended H&S legislation and analyse its effect on the business.
Advising Directors / Managers of trends and developments in HSE management and recommending changes and improvements to meet statutory requirements and appropriate best practice;
Maintaining and improving the Companies HSE KPIs, including reporting notifiable accidents to the HSE;
Play an active role in the culture development towards HSE and ‘think safety first’;
Support practical implementation and delivery of HSE legislation, policy, strategy and objectives; applying high professional standards through building a strong professional internal network;
Carry out investigations of incidents, hazards or occupational ill health;
Creation and delivery of HSE training within the business;
Liaise with customers, enforcement authorities, HSE professional bodies, insurance or audit companies, as required;
Completing Return To Work interviews for all employees;
Key skills required for the position:
NEBOSH/IOSH, alternatively at least 2 years’ experience in a similar position within a corporate organisation.
Working knowledge and experience of OHSAS 18001 and ISO 14001 management systems.
Professional Membership to IOSH or IIRSM (or working towards)
- Self-motivated, self-starter, energetic and enthusiastic.
Able to set him/herself SMART objectives.
Able to work in a multi-disciplinary team.
Knowledge CAPA & root cause analysis.
Able to work to deadlines.
Clear, concise written and oral communication.
Self-reliant, dependable, reliable, resourceful and conscientious.
The ability to promote and deliver a culture of Health and Safety.
Able to build and maintain relationships with key stakeholders.
The ability to think creatively and exercise sound judgement in advising on mitigation of risks.
Personal attributes must include our core characteristics listed below.
Maintain and promote compliance to all HS&E legislation.
Benefits & Package
23 days holiday, rising 1 day per annum to a maximum of 25. After 5 years’ service this increases by 1 days’ holiday per annum, up to a maximum of 30 days holiday!
In addition to your holiday, you will also receive a day off on your Birthday (or nearest working day to your Birthday)!
SimplyHealth cash plan
Employee Assistance Programme (free financial / relationship / medical advice + 24hr access to a counsellor or Dr.)
an annual pay / bonus review
contributory pension scheme (employee 3%, employer 6%) & access to regular pension advice
3 x salary annual life insurance
an annual appraisal scheme and regular training programme
entry to the Company Childcare voucher scheme
plus free Company gym membership; Long Service Awards; employee suggestion scheme; quarterly attendance prize draw and free parking!
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety
| Trust
Service Engineer (Area: ideally South East or M4 Corridor - UK)
Overview of the role
As a Bioquell Service Engineer you will be responsible for the service, installation, breakdown, repair and calibration of a wide range of innovative bio-decontamination equipment, utilised within life sciences, healthcare and pharmaceutical environments.
The quality and care that we put into our products and services saves lives. A key part of this role is delivering a great customer experience; the ideal candidate will demonstrate experience in a customer facing role. Our customers expect great service and we’re focused on providing exceptional products combined with a world-class level of aftercare.
Applicants must be willing and able to travel throughout the UK and internationally.
Responsibilities
To carry out planned maintenance and breakdown calls on customer’s equipment.
To liaise with the Service Department daily to determine programme of work.
To prioritise and attend all breakdowns as notified in the most efficient and cost effective manner, within 48 hours.
To carry out all Contract Servicing as arranged with the service scheduler ensuring that the most cost effective work programme is carried out.
Follow product service, repair and installation method statements.
To carry out all installation in accordance with the relevant British and European Standards.
Record all information of work carried out electronically or on the appropriate Service Form.
Forward service report forms to head office on a daily basis in accordance with administration procedures.
Essential skills / requirements:
Full UK driving licence and valid passport essential.
A proven track record in servicing and maintaining electro mechanical systems
Strong technical diagnostic skills.
Good communication and organisational skills.
A positive, flexible and results orientated approach.
Able to work autonomously and demonstrate sound decision making qualities.
Good written and verbal communication skills and in particular the ability to interact well with overseas distributors and customers
A robust personality, able to handle pressurised situations.
Education / training:
Strong background in electro mechanical /electronic principals, ideally qualified to HND/HNC level or equivalent relevant experience.
Hours of work: Standard working hours are: Monday – Friday: 8:00am to 5:00pm (min 45 hours p/w)
Benefits:
You will also receive:
23 days holiday, rising to 30 days holiday!
An extra day off on your Birthday!
generous SimplyHealth cash plan
- Employee Assistance Programme
contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
- £20,000 company vehicle; laptop; phone; fuel card etc
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety
| Trust
Junior lab Technician (Andover, UK)
Junior Lab Technician
Overview of the role
Bioquell is a fast growing and innovative technology company with a wide range of sophisticated, patent-protected products and services used in the healthcare, pharmaceutical, life science and defence industries.
We have seen substantial growth in the Consumable part of Bioquell and we require a Junior Laboratory Technician to assist with our Biological Indicator, Chemical Indicator and Peroxide Consumables production.
The successful candidate will have a technical background – preferably with A-levels or HNC or HND in a life science or related subject. Microbiology laboratory work experience would be an advantage but not essential.
Responsibilities
Work to the required Quality Standards; assist with production of Biological/Chemical Indicators and Peroxide Consumables, including but not limited to:
Product production
Final product testing
Aseptic techniques
Media manufacture
Work to be cross trained on all Laboratory tasks and Peroxide Consumables functions (Note: For the first c. 6 months of employment the split between learning the Peroxide Consumables and Laboratory tasks will be 90/10; this will change to 50/50 once the candidate is proficiently trained in Peroxide.)
Follow Standard Operating Procedures and assist in their improvement
Ensure that Quality Control is maintained
Assist with the maintenance of laboratory equipment including Calibrations and Preventative Maintenance
Liaise with Purchasing to ensure accurate and correct stock levels are maintained
Support the Consumables Manager with development projects/department investigations as required
Ensure that all products produced are to allocated quantities and deadlines and are in compliance with the Quality Management System
Adhere to all Health and Safety and Company policies and procedures
Maintain daily product production to Company KPI’s
Work with other team members to ensure efficient production of products
Key skills required for the position
Essential skills:
Highly self-motivated, proactive, energetic and enthusiastic team player.
Able to work in a multi-disciplinary team
Have a genuine interest in microbiology/chemistry
Able to work with automated systems and machines
Able to work to deadlines
Ability to organise and plan owns work and execute with excellent attention to detail
Excellent communication skills
Analytical and problem solving experience would be an advantage but not essential
Positive and can-do attitude with the ability and willingness to be flexible
Copes under pressure with a willingness to grow owns comfort zones
Fluent English communication skills - both verbal and written
Education & Training:
A-Level, HND or HNC in Life Science subject or equivalent
Recent hands-on laboratory experience would be an advantage
Excellent communication skills
Benefits & Package
Our current benefits package includes the following:
23 days holiday, rising to 30 days holiday
Additional day off on your Birthday!
SimplyHealth cash plan
Employee Assistance Programme (free financial / relationship / medical advice + 24hr access to a counsellor or Dr.)
an annual pay / bonus review
an excellent contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety | Trust
Warehouse Operative - Picker / Packer (Andover, UK)
Job Title: Warehouse Operative – Picker / Packer
Location: Andover, Hampshire
A new opportunity has arisen for an experienced Picker / Packer to join Bioquell’s warehouse team.
Responsibilities
Daily Picking of Products & Components to meet internal and external order requirements.
Stock Putaway
Re-locating Stock
Component / Part Issued to internal Customers – Stores Hatch Work
Daily Computer work
Packing Customer Orders
Stock Replen
Inventory Investigation
Flexible approach, as will be required where necessary to provide cover in other areas of the warehouse at manager’s discretion.
Essential skills, experience and requirements
Enthusiastic and self-motivated
Experience of working in a warehouse
Computer literate, experience with MRP system
Ideally hold a current Fork Lift License (Counter balance)
Work under pressure and to tight deadlines.
Customer focused approach
Good time management / punctual
Creative and adaptive, always looking for ways to improve processes
Hours of work:
Monday – Thursday: 8:00am to 5:00pm; Friday: 8:00am to 3.45pm (30 mins lunch)
Benefits / package:
23 days holiday, rising to a maximum of 30 days holiday!
an additional day off on your Birthday!
an annual pay / bonus review
An excellent contributory pension scheme (employee 3%, employer 6%)
- Simply Health cash plan
- Employee Assistance Programme (Medical advice; Financial & legal support; Relationship advice; Counselling & support)
3 x salary annual life insurance
entry to the Company Childcare voucher scheme
PPE Work Wear Provided
free Company gym membership
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety | Trust
Technician (Morriston Hospital, Swansea, UK)
Proactive RBDS Technician – Morriston Hospital, Swansea
Wednesday – Sunday shift pattern: 10:00 – 18:00hrs
Overview of the role
Bioquell’s Rapid Bio-Decontamination Service (“RBDS”) is exactly that – a service operated by highly trained engineers giving customers the ability to decontaminate any room or building. Originally focused in the pharmaceutical market, this technology is now used in biotechnology, biomedical, bio-defence, military and, of course, healthcare where it is used to eradicate “superbugs” from hospitals.
With the emergence of new hospital bugs and changes in European legislation on decontamination products RBDS is expanding to cope with demand and ensure the continuation of excellent customer service.
Responsibilities
You will be customer focussed to deliver a decontamination service at Morriston hospita, Swansea. Delivering practical and flexible service delivery support, a proactive nature is required and technical support will be expected by the hospitals at all times; the technician’s role is the face of Bioquell within the Trust.
Maintenance of a high deployment output in support of the hospital strategy for infection prevention and control and decontamination is essential. Your understanding of hospital dynamics, microbiology and the other aspects of this service will be expected to develop in the role.
The post reports to the Global RBDS Manager. This is a full time position and with an expected 40hrs per week Wednesday to Sunday.
Key skills required for the position
An RBDS technicain will require a broad range of attributes and skills, including:
Enthusiasm, energy and initiative
Excellent customer service and communication skills
Good written and arithmetic skills
PC literacy
Ability and confidence to work alone on a customer site without supervision and as part of a multi-disciplined team
Background in engineering/science
‘Hands-on’ technical ability
- Candidates will be DBS checked.
Benefits & Package
23 days holiday, rising 1 day per annum to a maximum of 25. After 5 years’ service this increases by 1 days’ holiday per annum, up to a maximum of 30 days holiday!
In addition to your holiday, you will also receive a day off on your Birthday (or nearest working day to your Birthday)!
Time off in lieu for additional hours / weekends worked
SimplyHealth cash plan
an excellent contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety | Trust
Sales Manager - Life Sciences (Northern UK)
Job title: Sales Manager Life Sciences
Location: England north of M4 Corridor, North Wales and Scotland
Overview of the role
We are looking for a tenacious sales person to promote & sell Bioquell’s Decontamination Systems into the Life Science sectors, which include but are not exclusive to; Pharmaceutical Manufacturing and Compounding, Research & Laboratory, Biotechnology & Drug Development, Cell & Gene Therapy.
Responsibilities:
Daily direct selling on defined territory for the BQ LifeScience product portfolio, with a mix of cold calling and appointments.
To meet or exceed agreed sales targets by sustaining the current level of business with existing customers and identifying new sales opportunities in order to increase levels of business activity and revenue.
Profiling of key accounts identified within territory, information gathering and qualification of the key end users (purchasing, safety officers, lab managers, contract managers, projects managers etc) leading to SWOT analyses of accounts.
Management of all aspects of account, including customer sales and liaison with the Project Manager to ensure a complete solution is offered. A considerable level of commercial astuteness and sales expertise is required for effective negotiation. Feedback and follow up, to both customer and Company is extremely important in helping to establish long term relationships with each account.
Exhibition/conference attendance, organization of seminars, demonstrations
To ensure the CRM data is entered accurately and kept up to date after every call or customer communication.
Monthly forecast of orders to be received during the coming month to Line Manager by first of month.
Arrange for Project Manager to liaise with architects builders and end users regarding capital projects
Arrange Site surveys/audits for products and services
Attendance and presentation at sales meetings as required
Essential skills:
A minimum of 5 years’ experience in Lifesciences or Healthcare capital sales. A Lifesciences technical background would also be considered
Successful track record of selling capital products with a consultative approach
Proficient in dealing with complex sales cycles
Excellent interpersonal and communication skills & feels comfortable interacting with customers on a high level.
Must be proactive, have a flair for developing customer relationships and a determination to succeed
Tenacious, independent and willing to travel extensively
Desirable skills:
Educated to Bsc(Hons) or equivalent in the field of life sciences subject preferred
Proficient use of MS Office applications
A good understanding of the Bioquell product range past and present would be preferable
Benefits & Package:
23 days holiday, rising to a maximum of 30 days holiday
An additional day off on your Birthday!
Company car
SimplyHealth cash plan
an excellent contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
entry to the Company Childcare voucher scheme
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety
| Trust
Sales Manager - Life Sciences (Southern UK)
Job title: Sales Manager Life Sciences
Location: England south of M4 Corridor
Overview of the role
We are looking for a tenacious sales person to promote & sell Bioquell’s Decontamination Systems into the Life Science sectors, which include but are not exclusive to; Pharmaceutical Manufacturing and Compounding, Research & Laboratory, Biotechnology & Drug Development, Cell & Gene Therapy.
Responsibilities:
Daily direct selling on defined territory for the BQ LifeScience product portfolio, with a mix of cold calling and appointments.
To meet or exceed agreed sales targets by sustaining the current level of business with existing customers and identifying new sales opportunities in order to increase levels of business activity and revenue.
Profiling of key accounts identified within territory, information gathering and qualification of the key end users (purchasing, safety officers, lab managers, contract managers, projects managers etc) leading to SWOT analyses of accounts.
Management of all aspects of account, including customer sales and liaison with the Project Manager to ensure a complete solution is offered. A considerable level of commercial astuteness and sales expertise is required for effective negotiation. Feedback and follow up, to both customer and Company is extremely important in helping to establish long term relationships with each account.
Exhibition/conference attendance, organization of seminars, demonstrations
To ensure the CRM data is entered accurately and kept up to date after every call or customer communication.
Monthly forecast of orders to be received during the coming month to Line Manager by first of month.
Arrange for Project Manager to liaise with architects builders and end users regarding capital projects
Arrange Site surveys/audits for products and services
Attendance and presentation at sales meetings as required
Essential skills:
A minimum of 5 years’ experience in Lifesciences or Healthcare capital sales. A Lifesciences technical background would also be considered
Successful track record of selling capital products with a consultative approach
Proficient in dealing with complex sales cycles
Excellent interpersonal and communication skills & feels comfortable interacting with customers on a high level.
Must be proactive, have a flair for developing customer relationships and a determination to succeed
Tenacious, independent and willing to travel extensively
Desirable skills:
Educated to Bsc(Hons) or equivalent in the field of life sciences subject preferred
Proficient use of MS Office applications
A good understanding of the Bioquell product range past and present would be preferable
Benefits & Package:
23 days holiday, rising to a maximum of 30 days holiday
An additional day off on your Birthday!
Company car
SimplyHealth cash plan
an excellent contributory pension scheme (employee 3%, employer 6%)
3 x salary annual life insurance
entry to the Company Childcare voucher scheme
Values: Customer Centric | Innovation | Integrity | One Team | Quality | Safety
| Trust
